Real Estate Scripts
Voicemail Script
Hi, this is Minerva with Keller Williams Reality.
I'm calling because you showed interest in getting more information about finding and buying a home.
I will follow up with you again tomorrow or you can give us a call back at (949) 867-7488.
Have a wonderful day.
Opening Statement
Hello, is this [INSERT LEAD NAME]? Hi, this is Minerva with Keller Williams Reality calling on a recorded line. How are you?
[Pause for response]
-- Wait for confirmation --
Great, We saw that you had completed an online form about finding and buying a home, and we are calling to assist you. Is this a good time to talk to you about this?
[Yes]
Great, so tell us more about your situation.
- Answer Questions, then move to Qualification --
[No]
Ok, what time of day is good for you to talk to you about this?
Great. How about I call you back around _______. Would that be a better time for you? Great, we'll talk then.
-
Qualification & Scheduling
*Qualify using the Qualifying Questions below:
*scheduling appointment:
Great. Thank you for taking the time to answer our questions.
I would like to schedule a time with you to talk with us to tell you more about how we can help you find a home. Let me check our calendar. What time zone are you in? What is the best time of day to talk to you?
--Go to Scheduling. Suggest two times you think would work for them---
Ok, I can have Carl call you at ____ 30 your time or would ____30 be better?
-- Go to Scheduling –
-- Get response and select the appropriate day; Book for the soonest available time if possible --
Closing Statement
-- Once confirmed, move to closing --
We look forward to speaking with you on [INSERT DAY AND TIME]. We will be calling you from a 949 number, Ok.
-- Answer then end the call --
Great! Thank you for your time, [LEAD NAME].
Have a nice day!
Frequently Asked Questions
What is your address?
I am not interested.
You may not be interested in buying a home now, but you may be in the near future. Is that fair to say?
We can set up a custom search for you that goes right to your inbox. Can we set that up for you?
Hours of operations?
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