Hi, this is Carla with Keller Williams Reality.
I'm calling because you showed interest in one of the homes we have listed.
I will follow up with you again tomorrow or you can give us a call back at (949) 828-1084.
Have a wonderful day.
Hello, is this [INSERT LEAD NAME]? Hi, this is Carla with Keller Williams Reality calling on a recorded line. How are you?
[Pause for response]
-- Wait for confirmation --
Great, We saw you inquired about one of the homes we have listed. Is this a good time to talk to you about this?
Great, when would you like to see the home?
- Answer Questions, then move to Qualification --
Ok, what time of day is good for you to talk to you about this?
Great. How about I call you back around _______. Would that be a better time for you? Great, we'll talk then.
Qualification & Scheduling
*Qualify using the Qualifying Questions below:
Great. Thank you for taking the time to answer our questions.
I would like to schedule a time with you to talk with one of our agents about setting up a time for you to view the home. Let me check our calendar. What time zone are you in? What is the best time of day to talk to you?
--Go to Scheduling. Suggest two times you think would work for them---
Ok, I can have Carl call you at ____ 30 your time or would ____30 be better?
-- Go to Scheduling –
-- Get response and select the appropriate day; Book for the soonest available time if possible --
-- Once confirmed, move to closing --
We look forward to speaking with you on [INSERT DAY AND TIME]. We will be calling you from a 949 number, Ok.
-- Answer then end the call --
Great! Thank you for your time, [LEAD NAME].
Have a nice day!
Frequently Asked Questions
What is your address?
I am not interested.
You may not be interested in buying a home now, but you may be in the near future. Is that fair to say?
We can set up a custom search for you that goes right to your inbox. Can we set that up for you?
Hours of operations?