Listing Script

Voicemail Script

Hi, this is Carla with Keller Williams Reality.

I'm calling because you showed interest in one of the homes we have listed.

I will follow up with you again tomorrow or you can give us a call back at (949) 828-1084.

Have a wonderful day.

Opening Statement

Hello, is this [INSERT LEAD NAME]? Hi, this is Carla with Keller Williams Reality calling on a recorded line. How are you?

[Pause for response]

-- Wait for confirmation --

Great, We saw you inquired about one of the homes we have listed. Is this a good time to talk to you about this?


Great, when would you like to see the home?

- Answer Questions, then move to Qualification --


Ok, what time of day is good for you to talk to you about this?

Great. How about I call you back around _______. Would that be a better time for you? Great, we'll talk then.


Qualification & Scheduling

*Qualify using the Qualifying Questions below:

*scheduling appointment:

Great. Thank you for taking the time to answer our questions.

I would like to schedule a time with you to talk with one of our agents about setting up a time for you to view the home. Let me check our calendar. What time zone are you in? What is the best time of day to talk to you?

--Go to Scheduling. Suggest two times you think would work for them---

Ok, I can have Carl call you at ____ 30 your time or would ____30 be better?

-- Go to Scheduling –

-- Get response and select the appropriate day; Book for the soonest available time if possible --

Closing Statement

-- Once confirmed, move to closing --

We look forward to speaking with you on [INSERT DAY AND TIME]. We will be calling you from a 949 number, Ok.

-- Answer then end the call --

Great! Thank you for your time, [LEAD NAME].

Have a nice day!

Frequently Asked Questions

What is your address?

I am not interested.

You may not be interested in buying a home now, but you may be in the near future. Is that fair to say?

We can set up a custom search for you that goes right to your inbox. Can we set that up for you?

Hours of operations?

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