Seller Script for Qazzoo

Voicemail Script

Hi, this is Carla with Keller Williams Reality.


I'm calling because you showed interest in finding and buying a new home. We also understand you have a home to sell.

I will follow up with you again tomorrow or you can give us a call back at (949) 828-1084.


Have a wonderful day.

Opening Statement

Hello, is this [INSERT LEAD NAME]? Hi, this is Carla with Keller Williams Reality. How are you?


[Pause for response]


-- Wait for confirmation --


Great, We saw you inquired about finding and buying a new home. We also understand you have a home to sell. Is that correct? Is this a good time to talk to you about this?

[Yes]

Great. The first thing we need to do is find out is what we can sell your home for.

Tell me more about your home.

[I don't own a home]

Ok. So you are looking to find and buy a home.

[Yes]

Ok. So tell me more about your situation.

(Set apt as a buyer lead)

  • - If there is any kind of push back:

  • I can have one of our agents talk to you more about this.

  • (Give a time 90 mins out even if it's not available on the calendar.)

  • Is ______ a good time for them to talk to you.

- Answer Questions, then move to Qualification --

[No]

Ok, what time of day is good for you to talk to you about this?

Great. How about I call you back around _______. Would that be a better time for you? Great, we'll talk then.


-

Qualification & Scheduling

*Qualify using the Qualifying Questions below:

anyone else?

*scheduling appointment:


Great.


I would like to schedule a time with you to talk with one of our agents. Let me check our calendar. What time zone are you in? What is the best time of day to talk to you?


--Go to Scheduling. Suggest two times you think would work for them---

Ok, I can have Carl call you at ____ 30 your time or would ____30 be better?


-- Go to Scheduling –


-- Get response and select the appropriate day; Book for the soonest available time if possible --

Loan Officers

Pre-qualification Call

30 Mins
Select option
If you would like to have us call you at a time that works best for you, you can do so here.

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Closing Statement

-- Once confirmed, move to closing --


We look forward to speaking with you on [INSERT DAY AND TIME]. We will be calling you from a 949 number, Ok.


-- Answer then end the call --


Great! Thank you for your time, [LEAD NAME].


Have a nice day!

Frequently Asked Questions

What is your address?

I am not interested.

You may not be interested in buying a home now, but you may be in the near future. Is that fair to say?

We can set up a custom search for you that goes right to your inbox. Can we set that up for you?

Hours of operations?

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