Income Docs Script

Income Docs Script

Voicemail Script

Hi, this is Carla with Mortgage Services.

I'm calling because we are following up on your mortgage application. It has yet to be completed.

I will follow up with you again tomorrow or you can give us a call back at (949) 828-1084.

Have a wonderful day.

Opening Statement

Hello, is this [INSERT LEAD NAME]? Hi, this is Carla with Mortgage Services calling on a recorded line. How are you?

[Pause for response]

Great. We asked you to complete our mortgage application, but we have yet to receive it. You did get the link to the application, right?

Great.

--Answer questions they have if any then ask them questions --

Complete app questions

*Questions below:

When do you think you will be able to complete your application? *

What questions do you have about your application? *

Email *

-- Move to closing --

Closing Statement

Great. Once we get the application we will contact you about moving forward to get you approved. Ok.

-- Answer then end the call --

Have a nice day!

Frequently Asked Questions

What is your address?

Hours of operations?